Honey Dew Donuts® Rewards is our loyalty reward app that allows you to earn rewards and offers throughout the year.
Download the app from the App Store or Google Play store and create your account. You can begin using the app immediately.
No way! You just need to create your account and you’ll be ready to start earning your points.
An email address is required as it helps us keep you informed about both your account and rewards.
With any qualifying in shop purchase, you earn 2 points for every $1 spent.
When you have earned 80 points, you will receive any one item free up to $4 (with some exceptions) your reward can be redeemed with any subsequent purchase.
Your location information is needed to locate the Honey Dew Donuts® Shop nearest to you and to make your search quick and easy.
Sorry but you must have the App downloaded to your phone to manage your account, earn points, and claim rewards.
We do not share your personal or purchase information. Purchase information is used to help us provide you with offers, products and information you are most interested in.
Simply open your app when you check out and scan the barcode on the bottom of your receipt to earn points. If you added your phone number to your account when signing up, you can provide your number to the cashier to earn points automatically.
Please take a photo of the receipt and send it into Honey Dew Donuts® using the ‘Need Help?” feature of the app.
Yes! Be sure to save your receipt. Each receipt has a Honey Dew Donuts® Rewards barcode that can be scanned to earn your points for your purchase. See above for how to scan.
You can check your account balance at any time by opening the Honey Dew Donuts® Rewards app and tapping “Rewards” in the bottom menu of your screen. You will see the points meter and how close you are to reaching 80 points.
You earn points on all pre-tax sales and not the receipt total, which includes tax.
From time to time we provide special rewards and offers for our members. Be sure to open our emails and check the “Inbox” section of our app so you don’t miss any offers or rewards!
Please log into the Honey Dew Donuts® Rewards app. Select ‘More’ section on your menu bar, and tap “Need Help?” and complete the auto-generated email by explaining your situation, location you visited and receipt number. We will respond within 5 business days to help resolve your situation.
To redeem, follow these simple steps:
You can only redeem one reward per transaction. Redeeming two or more rewards in a single purchase is not allowed.
Sorry, substitutions are not allowed
Yes, all rewards expire, although we do our best to give you enough time to redeem. You can check your account for current rewards and view expiration dates.
Points are only earned by making qualified purchases at participating Honey Dew locations. Unqualified purchases are:
Purchasing gift cards do not earn points. However, if you have a gift card and wish to use it to pay for your order, you can receive points as long as you are a member.
In order to earn points with the barcode, your device camera is needed to view and scan the barcode. You can turn off the camera in your settings but you will need to manually enter the bar code numbers each time you wish to earn points for purchases.
Try logging out of your account and then closing the Honey Dew Donuts® Rewards app on your device. Restart the app and begin using it as usual. If the problem persists, select the “Need Help” tab in the app menu. Provide details of your technical difficulty and submit.
You can load and auto reload your gift card with a minimum of $10. This can be completed through the gift card tab on the app by entering your credit card.
No, our traditional gift cards cannot be added to your account